1. Navigate to CCC (https://ccc.starkcloud.com)
– Navigate to 'Tenants' from the left-hand menu
2. Select the database you want to clone
– Take note of the 'Service Unit' to which this database belongs
3. Click on 'Duplicate'
– Click on 'Next'
– Select the Service Unit noted in step 2; 'Next'
– Tenant Name = Company Name
– Database Name = name of the database under this scheme: "SBO_NAME_PROD/TEST"
4. Finish duplication
*** In cases where the Consulting team has requested the duplication of a database:
– Navigate to 'Reseller Requests' from the left-hand menu
Speak with the consultant and ensure that the database name is in the correct format
Approve or reject the request